FREQUENTLY ASKED QUESTIONS

HOW CAN I BUY SOMETHING FROM Marbella caviar

The purchase process at Osborne online store is very simple. We have designed a user-friendly store where you just need to search for the products you’d like and add them to your cart. Complete your purchase with a few simple steps. 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

In Spain, all orders are delivered within 2 days in main cities and within max. 4 days in the rest of Spain (except the Balearic Islands, the Canary Islands, Ceuta, and Melilla). For orders within the European Union check product details.

IS MARBELLA CAVIAR SHOP SECURE?

Completely. We provide all the security measures necessary to place your order with full peace of mind. All your personal details and other information are encrypted in our servers with a standard 2048-bit encryption method, known as SSL (Secure Socket Layer). We do not save or process your personal inforamtion.

WHAT PAYMENT METHODS DO YOU ACCEPT?

You can pay at our online store by bank transfer, credit card, or PayPal. We are currently working on offering even more payment options.

HOW DO I KNOW MY SHIPPMENT WENT THROUGH?

After completing checkout you should receive an email from Marbella Caviar confirming that your order has been paid for and is being processed. 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS